Global Sourcing, Out-Sourcing & Offshoring Services Tools Information for EU Companies & offshoring vendors!   

 Playtime: 56 min 23 sec

In this lecture Prof. Strassmann of George Mason University will show results of his studies over the last ten years which have demonstrated that outsourcing does not consistently deliver lower costs and increased profitability. This lecture will be illustrated by the record of General Motors who have increased the amounts of outsourcing from 58.8% in 1986 to 75% in 2004 while experiencing a steady degradation in profitability as well as a severe decline in its Knowledge Capital per employee. While the number of General Motors employees was declining, the ratio of transaction costs to value-added was rising which raises the question whether GM's outsourcing of I.T. was effective.

The presence of the perverse effects of outsourcing have been now detected for a large number of U.S. industrial firms. Prof. Strassmann has concluded that the key in making decisions about achieving cost reductions through outsourcing is to also consider the effects on the consequential gains or losses in a firm's Knowledge Capital. His findings will be supported by financial data from over 769 U.S. industrial firms.

Playtime: 25 min 23 sec - Jan 1, 2005

The Outsourcing Debate- Foreign Policy Association report.

With U.S. companies sending more and more jobs offshore in an era of increasing economic globalization and stiffening competition, the ... all » public debate over this divisive topic has intensified. How can we measure the impact of this shift? Is it a zero sum game? Who will be the winners and losers? The Great Decisions Television Series is a thirteen show series broadcast each year on PBS stations nationwide. Each show brings together experts on a specific topic in order to examine all sides of a foreign policy issue. The 2005 Television Series features the eight topics from the Great Decisions briefing book, as well as five election specials. This year's series is hosted by Peter Krogh, Dean Emeritus at the Walsh School of Foreign Service at Georgetown University. 

Playtime: 57 sec - Jan 16, 2006

Watch the trailer of a hilarious short film about outsourcing your call center - as seen from the eyes of the end-user and learn the "whole" truth about the makings of modern-day callcenters! An online hit and winner of several film festival awards, including "Best Comedy!" Film Monthly calls it "A Must See! Fantastic!"
Visit callcentermovie to see the full +12 minute movie...

Impact of Technology on Reducing Poverty and Alleviating Social Issues in India - Google engEDU
Playtime: 58 min 19 sec - Jun 7, 2006  

B. Ramalinga Raju and Venkat Changavalli

ABSTRACT India is booming with visionary initiatives to transform rural India and its poor. This tech talk tells the story of one corporation that is leveraging its core competency to address the issues.
Satyam group of Industries took on new missions starting in 2001 - to serve and transform the "Bottom of the Pyramid" - a phrase coined by Prof. C.K. Prahalad. Driven by the vision of Mr. Ramalinga Raju and his family, Satyam is forging ahead on three different fronts:
The Byrraju Foundation: has developed a model of transforming villages into self sufficient commercial societies. To date this initiative has transformed the lives of ~2M people.
Gram-IT: A model to take BPO jobs to the villages where loyalty is high, costs are extremely low and the success of which will transform the global service industry yet again.
EMRI: A 911 analog (108 in India) which has innovated and deployed a model of bringing emergency services at <$1 per incident. In the short six months the program has saved an estimated 1500 lives.

Playtime: 44:57 minutes

The other side of outsourcing - A Thomas Friedman / Discovery Channel look at high tech outsourcing to India, with a look at the call centers. See how outsourcing to India is effecting the young Indian population (51% are under 25 years of age) and changing the family culture, empowering women. and raising fears of what these changes may bring. Great documentary!

 
Playtime: 6:26 minutes

ABC News Report on Outsourcing

Playtime: 1h 34minutes

This interesting presentation surfaces several of the concepts we think are VERY important when building a multimillion dollar business.

You'll discover how outsourcing can mean growth or a burn-out to you, and how multi-million dollar businesses are no more that the idea drivers these days! Are you the next?

Please watch carefully, and ask yourself how the ideas can be applied to your business and your situation.

Playtime: 3:56 min.

Outsourcing your friendship  - a comic look at another pan of outsourcing and what future may bring us... When the pressures of city life get to be too much, don't lose friends, outsource them! From The Royal We's Revue "Be All That You Can Buy."

The outsourced Simpsons: Singhsons - a 53 sec introduction