managing the Outsourcing impact on your employees |
It is absolutely paramount that you manage the impact outsourcing and near/ off- shoring (Global-Sourcing) will have on your employees.
It is inevitable your employees will regard your outsourcing plans as a livelihood threat to themselves, i.e., they are bound to be anxious over their job places.
If you do not manage the risk well, outsourcing will be perceived by your existing employees as a threat.
According to Sandhill and Agilent, every outsourcing business must make sure their employees fully understand outsourcing is a new way of separating who gets to do the work. Show your team in a clear manner the benefits of outsourcing.
Important pointers to keep in mind:
- Maintain non-stop communication with your employees
- Be sincere and open with your staff about the impact to their jobs and responsibilities
- Make the benefits tangible and visible to all impacted employees
- Once outsourcing gets underway, ensure a broad selection of your employees get to regularly visit the outsourcing partners (maximizes good communication)
- Reward those employees who help you facilitate and accelerate your outsourcing & offshoring
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